Absolutely! You can manage your Auto Delivery order by logging into your account. Once you’re logged in, click “Manage Subscription” to swap products, change payment methods, or adjust the frequency of your Auto Delivery order.
How It Works
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Subscription Policies, Management, and Cancellation
When you set up a subscription, you're agreeing to recurring purchases at the frequency you set. The cost of your subscription might change based on fluctuations in product or delivery pricing.
Your payment details will be stored securely and you'll be charged for each of these deliveries unless you choose to pay in advance.
Your subscription will auto-renew until you choose to cancel the subscription. You can cancel your subscription by visiting your account page, clicking "Manage Subscription", choosing the subscription you'd like to cancel, and clicking "Cancel Subscription." You can also cancel by calling (855) 947-5467. You can cancel up to 48 hours before your next shipment.
See our returns policy for more details on returns and refunds.
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Frequently Asked Questions
Can I change my order?
When do I get charged?
Your card will be charged when your order is processed for shipping.
How do I update my payment information?
Log into your account to change your payment method. Once logged in, click “Manage Subscription” to update your payment method in the “Payment Information” section.
Can I subscribe to multiple products?
Yes! Select the Auto Delivery option on each product page and add to your cart. Once you checkout, those products will be a part of your subscription. Your subscription can contain as many products as you’d like and you can add, swap, or remove them at any time by logging into your account.
Can I skip a delivery or pause my subscription?
Yes, you can skip a delivery, pause your subscription, or cancel your order by logging in to your account and clicking “Manage Subscription”.
Can I use a special offer or promotion for my auto delivery order?
As a subscriber, you’ll enjoy 12% off your Auto Delivery order. Auto Delivery orders over $99 will also receive free shipping. No additional promotional codes can be applied to your subscription; however, you can utilize discounts on non-auto delivery orders.
Why isn’t a certain flavor available for auto delivery?
Seasonal or discontinued flavors are not available for Auto Delivery since they are available for a limited time only, but you can stock up while they’re still in-stock! Additionally, bundles & kits are not available for Auto Delivery.